FAQs

Got questions? ˖ ⊹ . ݁We got you. . ݁₊ ⊹ . ݁ 

 

Whether you’re wondering how to use our products or what’s inside them, you’ll find all the answers below. And if there’s something you think we’ve missed, feel free to reach out. We’re always happy to help. 

 

Q: What is Xamdi Kares 

Xamdi Kares is a handmade, small-batch range of natural skin and hair products rooted in nourishment, simplicity, and care. Everything we create is made with purpose - using real ingredients that support healthy skin and hair.

 

Q: Are your products suitable for all skin and hair types? 

Yes! Both the butter and tallow balm are designed to work with a range of skin and hair types. They’re rich, gentle, and made without any unnecessary additives.

 

Q: What’s the difference between the butter and the tallow balm? 

The butter is crafted for hair - rich in oils to melt into strands, nourish your scalp, and leave your hair soft and manageable. The balm is made specifically for skin, offering deep hydration and a smooth finish without essential oils or added fragrance.

 

Q: Can I use the butter on my skin? 

Technically, yes! While it’s marketed for hair, many of our customers (including the founder!) love using it on their skin too. It’s rich and nourishing - through due to the added oils, it may feel heavier depending on your skin type. Everyone is different, so it’s all about what works for you.

 

Q: Do your products contain tallow? 

Yes, both our balm and butter contain ovine (sheep) tallow which we render by hand. We source our fat from a small, ethical farm where the lambs are free-range, grass-fed, and well cared for. The tallow comes frond animals raised with intention - and it’s still halal.

 

Q: Are your products vegan? 

No, both the butter and balm contain animal-derived ingredients and are not vegan.

 

Q: Do you use fragrance or essential oils? 

Nope! We keep it simple and let the ingredients speak for themselves. Everything is fragrance-free and essential oil-free.

 

Q: How should I store the products? 

Our products are made with care using natural ingredients and contain no synthetic preservatives - only Vitamin E, which helps support shelf life. To keep everything fresh and at its best, store in a cool, dry place away from direct sunlight. We recommend using our products within 6-12 months. 

 

Q: Are your products suitable for children? 

Yes, our products are gentle and free of harsh ingredients, making them suitable for the whole family.

 

Q: Do you ship internationally?

Currently, we only ship within the UK but we’re hoping to expand in the future.